F.A.Q | COMMERCIAL CLEANING SERVICES |

FAQ

You are always welcome to ask any question whether you are our customer or not !!!

Do I have to Sign A Contract to get my house cleaned?
Is ANYCC Insured and Bonded?
Do I have to provide my cleaning supply in my facility?
What is the House Cleaning cancellation policy?
Will ANYCC always send the same service provider?
How do you ensure honesty and reliability?

Да, мы говорим по-русски - Yes, we speak Russian

Q: Do I have to Sign A Contract to get my house cleaned?

A: No, ANYCC doesn't require a contract for regular residential cleanings. However, we might ask you to sign a basic contract for your periodic office cleaning needs.

Q: Is ANYCC Insured and Bonded?

A: Yes, we are fully insured and bonded. We do have a liability insurance , employee bonding, and property damage. Please notify us in 24 hours of the cleaning date If any damage/loss does occur.

Q: Do I have to provide my cleaning supply in my facility?

A: The choice is yours. If you have the facility that requires industrialized equipment, we provide the equipment. However, you can provide your own equipment; such as vacuum cleaner, dust mop, wet mop, and cleaning supplies for your house and a smaller office environment. We can also provide our equipment and cleaning supplies for your residential and office cleaning needs for a fee.

Q: What is the House Cleaning cancellation policy?

A: If it is necessary for you to cancel/skip your regular cleaning day, ANYCC requires a 48 hours notice. Your notice help us to re-schedule our maids for another jobs. Please be sure to call in any termination of regularly scheduled cleanings.

Q: Will ANYCC always send the same service provider?

A: We usually send the same service providers each time. Occasionally, there may be a change in service providers due to illness, vacation or they may no longer work for ANYCC. No matter what happens, we will always have the replacement. However, if you would like to make a change, please do not hesitate to ask.

Q: How do you ensure honesty and reliability?

A: At ANYCC, we check all the references provided by the cleaner. If she/he cannot provide verifiable reference we don't offer them work. We don't have no exceptions. We provide them extensive training making sure he/she met all our quality standards.

Welcome !

A New York Cleaning Company